Privacy Policy

Information we collect

• Information you provide: If you use the contact form, we collect your name, email address, the topic you select, and your message. If email delivery is configured for our Site, that information may be sent to our inbox through our email provider.
• Automatically collected data: Like most websites, our hosting infrastructure may create server logs that can include your IP address, browser type, general region, pages viewed, and timestamps. We use this information to operate and secure the Site.
• Embedded content: Pages such as Find Us may embed a map from Google. When you interact with that embed, Google may collect information according to its own policies.

How we use information

We use the information above to respond to inquiries, schedule and plan events, improve our services, maintain the security and performance of the Site, and comply with law.

How we share information

We do not sell your personal information for money. We may share information with service providers that help us run the Site or deliver email (for example, hosting and transactional email providers), subject to appropriate safeguards. We do not share contact form information with third parties for their own direct marketing unless you expressly opt in to that kind of program.

California’s “Shine the Light” law (Civil Code § 1798.83) gives certain California customers the right to request information about personal information disclosed to third parties for direct marketing purposes. We do not disclose personal information to third parties for their direct marketing purposes as described in that statute; if our practices change, we will update this policy or provide the legally required disclosure.

Cookies, analytics, and advertising

We do not use third-party advertising, marketing pixels, or retargeting pixels on this Site. We do not use third-party analytics services that track you across other websites for advertising purposes. This approach is not expected to change. Essential cookies or similar technologies may still be used where needed for basic Site operation and security; those are not used for third-party ads or cross-site marketing tracking.

Retention

We retain contact inquiries only as long as needed to respond and for our reasonable business, legal, and accounting records. Server logs are retained according to our hosting provider’s configuration.

Security

We use reasonable administrative, technical, and organizational measures to protect information. No method of transmission over the Internet is completely secure.

Children

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us so we can delete it.

California residents — privacy rights

Depending on your relationship with us and whether the CCPA/CPRA applies to our business, California residents may have rights to know, access, delete, or correct certain personal information, and to opt out of certain types of “sale” or “sharing” of personal information. To exercise rights that may apply, email contact@thefrostycone.com with “California Privacy Request” in the subject line. We will verify your request as required by law. You may designate an authorized agent in writing where permitted.

We will not discriminate against you for exercising privacy rights granted under California law.

Accessibility

We aim to make the Site usable for people with disabilities and welcome feedback. If you encounter a barrier, please email contact@thefrostycone.com.

Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the effective date above.

Contact

Questions about this policy: contact@thefrostycone.com

Contact form